Office Assistant / Dispatch & Route Scheduler (Possibly Full Time)
Part Time • Spokane Valley
Responsive recruiter
Benefits:
- Flexible schedule
- Paid time off
- Training & development
Lawn Doctor of Spokane is seeking a highly motivated and team-oriented Office Assistant / Dispatch & Route Scheduler with strong phone, computer, CRM, and scheduling skills to join our fast-paced, customer-focused team. This role is essential in providing administrative, sales, and dispatch support to ensure smooth daily operations and efficient service delivery.
If you excel at communicating with customers over the phone, managing CRM systems efficiently, coordinating technician routes, and working collaboratively with a supportive team, we want to hear from you! At Lawn Doctor, we believe in fostering professional growth, knowing that strong employees help grow a strong business.
What You’ll Do:
- Handle customer inquiries via phone/email/text with professionalism and efficiency
- Utilize CRM software to manage customer accounts, schedule services, and track interactions
- Dispatch lawn care technicians and create efficient daily service routes
- Adjust schedules due to weather, service changes, or customer requests and communicate updates clearly
- Provide administrative support to the Office Manager and Sales Team, ensuring seamless operations
- Assist in preparing reports, maintaining records, and organizing office tasks
- Collaborate with team members to improve scheduling efficiency, processes, and overall customer experience
What We’re Looking For:
- Strong phone and communication skills. Must be able to engage with customers and resolve issues effectively
- Proficiency in computer applications including CRM systems, Word, Excel, and scheduling tools
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment
- Be a team player with a strong work ethic and a positive attitude
- Attention to detail, reliability, and the ability to manage changing schedules
- Reliable transportation and a good attendance record
- Ability to pass a background check and drug test
- Dispatch, scheduling, or service-industry experience is a plus (but not required)
What We Offer:
- Competitive salary $19-$23 per hour (Starting Pay Depends on Experience)
- Part Time to start with opportunity for Full Time
- A supportive, team-oriented work environment
- Training on systems and processes
- Potential for future advancement within the company
If you thrive in a collaborative office setting, enjoy coordinating schedules, and take pride in providing excellent customer service, we would love to have you on our team!
Compensation: $19.00 - $23.00 per hour
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
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Competitive Compensation
Flexible Schedules
Enjoyable Workplace Culture