Customer Service Sales Representative
Full Time • Lake Villa
Benefits:
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Free food & snacks
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Lawn Doctor of Antioch
We are looking for a highly motivated, customer-focused, and team-oriented individual to join our growing company. If you’re ready to bring your best every day and thrive in a fast-paced environment — we’re the place for you!
This full-time position offers growth potential for the right candidate who demonstrates initiative, strong communication skills, and alignment with our company values. The position begins immediately and runs year-round (with increased hours during peak season).
About the Role
Schedule:
• Monday–Friday
- 5 or 8-hour shifts (start time is flexible, but must be available until 5 PM)
• Some Saturdays during the busy season (9 AM – 1 PM)
We are seeking a results-driven Customer Service/Sales Representative who can deliver exceptional customer experiences while driving revenue through inbound and outbound communication.
Compensation
• $18.00 to $20.00 per hour, based on experience
• Commission opportunities (based on sales achieved)
• Performance-based bonus structure
Why Lawn Doctor?
We love what we do — and it shows. Lawn Doctor is a place where people work better together. We help our clients by delivering the highest level of customer care and treat our customers the way we’d want someone to treat our own family and friends.
We hire, recognize, reward, and coach to our Core Values:
• Integrity – Doing the right thing, even when no one is watching.
• Consistency – Following our processes every day to ensure reliable, quality service.
• Ambitious – Taking initiative, setting goals, and striving to exceed them.
• Respectful – Treating everyone the way we want to be treated.
• Values Reputation – Protecting the strong service history and reputation of Lawn Doctor.
This Job Might Be for You If…
• You handle pressure with ease and don’t get flustered easily.
• You enjoy helping people, solving problems, and finding answers.
• You’re detail-oriented and believe that anything worth doing is worth doing right.
• You can pivot quickly when things change and learn new tasks fast.
• You communicate clearly — both verbally and in writing.
• You’re driven and motivated. You take initiative, seek growth, and take ownership.
• You’re looking for a long-term opportunity with room to grow within the company.
Daily Responsibilities
• Answer inbound calls from customers and prospects
• Make outbound follow-up calls on estimates and customer satisfaction
• Follow up on canceled customers for customer satisfaction
• Sell services over the phone and meet sales goals
• Respond to all customer emails
• Offer additional or seasonal services
• Maintain accurate customer data and account records
• Process paperwork from the sales and service team
Qualifications
• Strong work ethic and ability to excel in a fast-paced environment
• Positive attitude with excellent communication skills
• Strong computer skills, including Microsoft Word & Excel
• Ability to learn new software systems (training provided)
• Experience in the lawn care industry is a plus but not required
Benefits & Perks
• Competitive hourly pay –commission- bonus opportunities
• Positive, supportive company culture
• Growth and advancement opportunities
• Paid training
• Company holidays
• Health, dental & vision insurance
• 401(k) program
• FREE SNACKS!
• We run on EOS
We are looking for a highly motivated, customer-focused, and team-oriented individual to join our growing company. If you’re ready to bring your best every day and thrive in a fast-paced environment — we’re the place for you!
This full-time position offers growth potential for the right candidate who demonstrates initiative, strong communication skills, and alignment with our company values. The position begins immediately and runs year-round (with increased hours during peak season).
About the Role
Schedule:
• Monday–Friday
- 5 or 8-hour shifts (start time is flexible, but must be available until 5 PM)
• Some Saturdays during the busy season (9 AM – 1 PM)
We are seeking a results-driven Customer Service/Sales Representative who can deliver exceptional customer experiences while driving revenue through inbound and outbound communication.
Compensation
• $18.00 to $20.00 per hour, based on experience
• Commission opportunities (based on sales achieved)
• Performance-based bonus structure
Why Lawn Doctor?
We love what we do — and it shows. Lawn Doctor is a place where people work better together. We help our clients by delivering the highest level of customer care and treat our customers the way we’d want someone to treat our own family and friends.
We hire, recognize, reward, and coach to our Core Values:
• Integrity – Doing the right thing, even when no one is watching.
• Consistency – Following our processes every day to ensure reliable, quality service.
• Ambitious – Taking initiative, setting goals, and striving to exceed them.
• Respectful – Treating everyone the way we want to be treated.
• Values Reputation – Protecting the strong service history and reputation of Lawn Doctor.
This Job Might Be for You If…
• You handle pressure with ease and don’t get flustered easily.
• You enjoy helping people, solving problems, and finding answers.
• You’re detail-oriented and believe that anything worth doing is worth doing right.
• You can pivot quickly when things change and learn new tasks fast.
• You communicate clearly — both verbally and in writing.
• You’re driven and motivated. You take initiative, seek growth, and take ownership.
• You’re looking for a long-term opportunity with room to grow within the company.
Daily Responsibilities
• Answer inbound calls from customers and prospects
• Make outbound follow-up calls on estimates and customer satisfaction
• Follow up on canceled customers for customer satisfaction
• Sell services over the phone and meet sales goals
• Respond to all customer emails
• Offer additional or seasonal services
• Maintain accurate customer data and account records
• Process paperwork from the sales and service team
Qualifications
• Strong work ethic and ability to excel in a fast-paced environment
• Positive attitude with excellent communication skills
• Strong computer skills, including Microsoft Word & Excel
• Ability to learn new software systems (training provided)
• Experience in the lawn care industry is a plus but not required
Benefits & Perks
• Competitive hourly pay –commission- bonus opportunities
• Positive, supportive company culture
• Growth and advancement opportunities
• Paid training
• Company holidays
• Health, dental & vision insurance
• 401(k) program
• FREE SNACKS!
• We run on EOS
Compensation: $18.00 per hour
Our Franchisees Need People Like You
Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.
Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.
Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.
We appreciate your interest and hope to have you on board a local franchise team as soon as possible.
* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.
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Competitive Compensation
Flexible Schedules
Enjoyable Workplace Culture