Benefits:

Bonus based on performance
Flexible schedule
Paid time off
Training & development

Lawn Doctor is seeking a dependable, detail-oriented, and customer-focused individual to join our team in a key of our Sales & Customer Relations Specialist. This position plays a critical role in supporting both our customers and our field technicians, while also driving growth through sales and excellent customer service.

This person will serve as the hub of our operations—managing customer inquiries, speaking with new customer leads, assisting with routing and scheduling, supporting the technician team, and driving service sales. The ideal candidate is not only organized and reliable but also comfortable speaking with customers and skilled in identifying opportunities to enhance service offerings.

Key Responsibilities:

Serve as the first point of contact for customer inquiries and support
Communicate with new leads to convert them into Lawn Doctor customers
Work with current customers to recommend and add services that meet their lawn care needs
Support technicians by assisting with daily routing, job coordination, and customer communication
Ensure high customer satisfaction through timely and professional communication
Proactively follow up with customers post-sale to reinforce service satisfaction and encourage retention
Maintain accurate records, schedules, and service follow-ups with attention to detail
Develop strong product knowledge of Lawn Doctor services and seasonal offerings

What We’re Looking For:

Strong work ethic and excellent attention to detail
Enthusiastic and comfortable working directly with customers (in person and over the phone)
Strong organizational and communication skills
Ability to multitask and manage a dynamic work environment
Previous sales or customer service experience strongly preferred
Prior experience in lawn care or service-based industries is a plus but not required
Valid driver’s license, clean driving record, and reliable transportation
Dependable attendance and punctuality

We Offer:

Opportunities for professional growth
A supportive team environment

If you are driven, organized, and passionate about helping customers while keeping operations running smoothly, we would love to hear from you!

Compensation: $18.00 - $22.00 per hour

Our Franchisees Need People Like You

Here at Lawn Doctor, we have a very simple approach to our work—be safe, have fun, and change the world one lawn at a time. It’s the kind of approach that, not surprisingly, has led us to the highest customer satisfaction and retention rates in the industry.

Lawn Doctor locations across the country offer phenomenal employment opportunities.* Whether you’re an experienced lawn care technician or just starting out on your career path, all you need is a passion for success and a strong work ethic to be a candidate to join your local Lawn Doctor franchise. No matter the task, our independent operators know that every Lawn Doctor employee plays an important role in providing customers with the great results they expect, while making the local community a little happier. Your work will never go unappreciated.

Since each of our franchises is locally owned, you’ll get to work for and with people in your area and become part of a close-knit Lawn Doctor family. If you enjoy working outdoors, being largely self-directed with little supervision, and would like a chance to help make the world a greener place, we would love to talk to you.

We appreciate your interest and hope to have you on board a local franchise team as soon as possible.

* All Lawn Doctor locations are independently owned and operated. All positions identified here are positions offered by individual Lawn Doctor franchisees.

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